Privacy Policy

Who we are

Our website address is: https://crockerybazar.in.

Feb 5, 2026

At Crockery Bazar, accessible from www.crockerybazar.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Crockery Bazar and how we use it.

1. Information We Collect

To provide you with the best experience and ensure safe delivery of our products, we collect the following:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
    • Note: All payment processing is handled securely by our third-party Payment Gateway (Reserve Bank Approved Gateway Operator/s). We do not store your full credit/debit card numbers or sensitive payment credentials on our servers.
  • Technical & Usage Data: IP address, browser type, time zone settings, and how you interact with our website to help us improve our service.

2. Legal Basis for Processing

In compliance with the Digital Personal Data Protection Act (DPDPA) and the IT Act of India, we process your data under the following conditions:

  • Consent: You give us clear consent to process your personal data for a specific purpose (e.g., creating an account or subscribing to a newsletter).
  • Contractual Necessity: The processing is necessary for a contract we have with you (e.g., delivering glassware or decanters you ordered).
  • Legitimate Interests: For business improvements and website security.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your orders (Sold by Crockery Bazar).
  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website offerings.
  • Communicate with you, either directly or through our partners, for customer service or order updates.
  • Send you emails or SMS updates (if opted-in).
  • Find and prevent fraud.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share information with:

  • Service Providers: Including our RBI Approved Payment Gateway and logistics/courier partners to fulfill your orders.
  • Legal Requirements: If required by Indian law or in response to valid requests by public authorities.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Data Protection Rights

Under Indian Law, you are entitled to the following:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Withdraw Consent: You can opt-out of marketing communications at any time.

7. Contact Us & Grievance

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: hello@crockerybazar.in