Effective Date: 5th Feb 2026
At Crockery Bazar, we specialize in delivering delicate glassware, crystal, and opalware to your doorstep. We take extreme care in our packaging to ensure your home decor reaches you in perfect condition.
1. Processing Time
- All orders are typically processed and shipped within 24-36 hours (Monday to Saturday, excluding public holidays).
- You will receive an automated tracking update via email/SMS as soon as your order is dispatched.
2. Delivery Timelines
- Metros & Major Cities: 2 to 4 business days.
- Rest of India: 5 to 8 business days.
- Please note: Delivery times are estimates provided by our logistics partners and may vary based on your specific location.
3. Shipping Partners
- To ensure the safest transit for fragile items, we partner with premium and reliable couriers, including Blue Dart, Delhivery, and Xpressbees.
4. Shipping Charges
- We offer Free Shipping on all orders across India. (As per our brand commitment).
5. Tracking Your Order
- Once shipped, you will receive a unique Tracking ID.
- You can track your package directly on our website or via the courier partner’s official portal.
6. Delivery Exceptions
While we strive for on-time delivery, delays may occur due to:
- Acts of God: Natural disasters, extreme weather, or pandemics.
- Social Factors: Riots, strikes, or political unrest.
- Logistics: National holidays or unforeseen technical issues with courier hubs.
- In such cases, Crockery Bazar will proactively track your package and keep you updated.
7. Lost or Damaged Shipments
- Since our products are fragile, please inspect the package upon arrival.
- Reporting: Any issues regarding lost or damaged shipments must be reported within 48 hours of delivery.
- Resolution: We will immediately assist with a replacement or refund as per our Refund and Cancellation Policy.
8. Contact Information
For any shipping-related queries, please reach out to us:
- Email: hello@crockerybazar.in
- Sold by: Crockery Bazar